Ask X3What does 49 CFR 40.343 (What tasks may a service agent perform for an employer?) require?
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As a motor-carrier owner, you can use a service agent to perform tasks that are necessary to help you comply with DOT agency drug and alcohol testing regulations, as long as those tasks are done in accordance with the requirements and limitations of 49 CFR Part 40 (as outlined in 49 CFR 40.343).
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