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What does 49 CFR 40.403 (Must a service agent notify its clients when the Department issues a PIE?) require?

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Under 49 CFR 40.403, if the Department issues a Public Interest Exclusion (PIE) concerning your service agent, the service agent is required to do the following:

* Send Written Notice: The service agent must notify you in writing about the issuance, scope, duration, and effect of the PIE. This can be done by sending a copy of the Director's PIE decision or a separate notice.

* Meet Deadlines: The notice must be sent to you within three business days of the service agent receiving the Department's notice.

* Offer Record Transfer: As part of that notice, the service agent must offer to immediately transfer all records pertaining to your company and your employees to you or to another service agent of your choice.

* Execute Transfers: The service agent must carry out this record transfer as soon as you request it.

§ 49 CFR 40.403 · eCFR ↗Sources retrieved: 1 retrieved CFR section

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