What does 49 CFR 40.36 (What information about the DER must employers provide to collectors?) require?

Short answer

Employers must provide collectors with the name and telephone number of the appropriate Designated Employer Representative (DER) to contact about any problems or issues that may arise during the testing process.

The rule says

"As an employer, you must provide to collectors the name and telephone number of the appropriate DER (and C/TPA, where applicable) to contact about any problems or issues that may arise during the testing process." (49 CFR 40.36)

In plain English

This requirement ensures that collectors can quickly get in touch with the right person at the employer's organization if any issues come up during the drug or alcohol testing process. It's essential for resolving problems efficiently and maintaining the integrity of the testing process. Employers must keep their DER information up-to-date and provide it to collectors as needed.

What to do

• Maintain an up-to-date list of DERs with their contact information.
• Provide the name and telephone number of the appropriate DER to collectors.
• Ensure that the CCF or manual entry system includes the required DER information.